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Privacy Policy

Last updated: June 27, 2026

This Privacy Policy explains how Cooper City Services collects, uses, shares, and protects information when you use coopercityservices.com, our booking pages, our contact forms, our payment flows, and the Cooper City Services Android app published on Google Play. The Android app is a WebView app that opens coopercityservices.com inside the app.

Information We Collect

We may collect information you provide directly, including:

  • Name, company name, email address, phone number, and point-of-contact details.
  • Service address, city, state, ZIP code, access notes, preferred dates and times, and service details.
  • Emergency staffing details such as number of staff, shift length, staffing role, job location, and notes.
  • Messages submitted through contact, booking, staffing, or lead forms.
  • Payment status, PayPal order identifiers, and booking confirmation details.

We do not collect full credit card numbers through our website or Android app. Payments are processed by PayPal, and PayPal may collect payment information according to its own privacy policy and terms.

Information Collected Automatically

When you visit the website or use the Android app, we may collect basic technical and usage information, such as the page visited, referring page, browser or device type, IP address, approximate location derived from network information, timestamps, and error logs. The website sends basic visit analytics to our API service at sorpentor.com so we can understand site activity and improve service reliability.

Android App Permissions

The Cooper City Services Android app currently requests Internet access so it can load coopercityservices.com and complete service booking and PayPal checkout flows. The app does not request access to your device location, camera, microphone, contacts, calendar, SMS messages, or call logs.

How We Use Information

We use collected information to:

  • Respond to service requests, contact messages, and customer questions.
  • Create, manage, and confirm service call bookings and emergency staffing bookings.
  • Process PayPal checkout redirects and confirm payment status.
  • Communicate about appointments, scheduling, service details, support, and follow-up.
  • Prevent spam, fraud, abuse, and unauthorized activity.
  • Maintain, troubleshoot, secure, and improve the website, app, and API services.
  • Comply with legal, tax, accounting, security, and business record obligations.

How We Share Information

We do not sell your personal information. We may share information only as needed for business operations, service delivery, legal compliance, or customer support, including with:

  • PayPal, for payment checkout, payment processing, fraud prevention, and payment confirmation.
  • Sorpentor API services, which support Cooper City Services forms, bookings, staffing requests, and analytics.
  • Hosting, email, database, security, and technical service providers used to operate the website and app.
  • Service providers or partner providers when needed to complete or evaluate a requested service.
  • Law enforcement, regulators, courts, or other parties when required by law or to protect rights and safety.

Cookies and Similar Technologies

The website and Android WebView may use cookies, local storage, and similar browser technologies to keep checkout, form, security, and site features working properly. PayPal and other third-party services may use their own cookies or tracking technologies during checkout or embedded service flows.

Data Retention

We retain service requests, booking records, staffing records, payment confirmation records, and related communications for as long as needed to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, and security obligations. We may delete or anonymize information when it is no longer needed.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information associated with your service request, subject to legal and business record requirements. If account features are added in the future, we will provide a way to request account deletion and related data deletion.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No website, app, payment flow, or electronic transmission can be guaranteed to be completely secure, so we encourage you to avoid sending sensitive information that is not needed for your service request.

Children's Privacy

Cooper City Services is intended for adults and businesses seeking home, business, remote, staffing, and related services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and delete it when appropriate.

Third-Party Links and Services

The website and app may link to third-party websites or services, including PayPal and partner service providers. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Continued use of the website or app after an update means the revised policy applies.

Contact Us

Cooper City Services
5846 S Flamingo Rd, #120
Cooper City, FL 33330
Phone: (954) 687-0807
Email: contact@coopercityservices.com